Drybar - DTLA at the Bloc

I booked an appointment same-day. I had a great stylist who understood my ultimate goal was to run my hands through my hair without getting stuck in any knots- I just wanted *softness*. I was happy with the results.

I am so impressed with Maggie and Jeri - this is the first dry bar that sold me on their customer service as well as the overall experience they provided. I happened to have walked in when the area manager Jasz was paying a visit to this location. Wow! Dry bars across the city needs more staff like this for a loyal clientele. They have just turned me in a new weekly client! Customer service is everything and this location goes above and beyond!

I have had horrible service at the DTLA location. My appointment was at 8 am. I arrived promptly at 8. Mind you I called ahead and was told that the earliest appointment was 8 because that was when the store opened. Imagine my surprise when I see that there is already someone there. No one checks me in and there is only one stylist who is already working on someone else’s hair. When I asked him when I would be helped when it was ten minutes after he said I had to wait because he was the only one available. It’s now fifteen minutes after and there has been no apology. It appeared it was going to take another fifteen minutes at least since he’s just stared curling her hair. I have a meeting to get to and a photoshoot and now my hair won’t be done- there’s no way I’ll be able to leave in time. This is wildly unacceptable- I booked this appointment weeks ago and was told I would be the first seen. I needed my hair done for a photo shoot for a major moment in my career, something I’ve been working on for two years. Save your money and go elsewhere or do your own hair.

Coco is amazing!!! Request her! She gave me an incredible scalp massage and blowout. She's so sweet and efficient.

May 26 2023. Awful they charged my 17 year old daughter $100 for an unwashed hair do that looked like a toddler could have done it. It was her prom day and the quality of the updo was awful and when I went in and showed pics they could care less. I said you didn’t even wash her hair! It wasn’t even a French braid or anything fancy at all. they literally just took up her hair and put Bobby pins in it. No design whatsoever. Tell me this sloppy job was worth $100.